FAQ-Return Policy
Can anyone order FK irons machines?
No. FK Irons only sell to professional artists
What is the lead time for most orders?
Most orders will ship within 3-5 days. This time frame will depend on current workload, convention agenda, and out of stock periods.
We try to ship all machines as soon as possible. All machines are built by his creator Gaston Siciliano, one at a time.
What are the accepted payments methods?
We accept major credit cards and Paypal
What should I expect when receiving a machine?
All machines come inside a black velvet pouch that at the same time is placed inside a box with a cushion pillow. This will ensure extra safety during shipping. You will also receive a lifetime warranty with your machine number on it and signed by Gaston to ensure authenticity of our product.
How can I become an FK Irons distributor?
We are very selective regarding who sells our machines. In order to be considered as a distributor, you need to prove that your company is established in the business and solid references that you or your company only sells to professional artists. We will decline any request from suppliers or individuals that sell to the general public.
Whats the best way to order?
The best way to order is though the FK Irons website.
Are machines guaranteed?
All machines are guaranteed for life.
Does FKIrons offer bulk ordering discounts?
Yes, if you buy more than 5 machines you will receive a discount. Email for details. Usually discounts are refunded to buyer once online order is completed. This means that you pay full price and receive the agreed refund right after.
Who uses FK Irons machine these days?
Artists from all over the world. Just to mention a few names: Guy Aitchison, Nikko Hurtado, Sean Zee, Nick Baxter, Luca Natalini, Blacky, Sergey Rikhter, Carlos Lopez, Hector Cedillo, Jeff Mansolf, Jeff Ensminger, Petri Syrjala, Nathan Kostechko, Victor Portugal, Johan Finee, Federico Ferroni, and many great artists like you.
What do shipping charges Include?
FK Irons does not make money from shipping. Shipping charges are strictly dedicated to the safe arrival of your machine. It also includes, packing and insurance as we will not risk any order to be shipped uninsured.
Can i buy a machine if I am still apprenticing?
Absolutely, please provide the name of the shop you are working for including full contact information such as address, telephone number, and website/email. Machine will only ship to the shop.
Will FKI warranty my machine If I bought it from a distributor
?
Yes, we offer support to all machines bought from an official Distributor. However be aware of scammers and copycats. Also keep in mind that each machine is numbered and is sold with it's own lifetime warranty.
What is the rigth voltage to run an FKI machine?
The right voltage is the voltage that your technique, stroke, and tuning requires. Usually FKI machines run at lower voltage than other machines. People shouldn’t stick to preset parameters and experiment to what suits each artist the best. I personally run my machines between 5 and 9 volts, again depending the type of job I’m doing. Steel frames usually run at just a bit lower voltage than aluminum.
What is the best power supply I can use with an FK machine?
Anything of a fair quality. Personally we recommend Eikon® PS products, but any good power supply made with good components should be good to go. The cleaner the current is, the better the performance and machine life will be.
Can I adapt an FKI machine with RCA connectors?
Of course, in fact we offer RCA ready machines. Make sure you make that selection, it's located at the selected machine's page.
What's the difference between machines?
The difference between machines is how they are setup. All machines are built with the same components. No machine is better than the other. All machines will push any type of needle configuration and suit for any style upon proper tuning. That’s why we offer tuning options when you buy your machine. The shape, color and material of the frame will not determine difference in performance.
What is the FK Irons Return Policy?
Due to cross contamination issues, and the fact that all FK Irons machines are custom built for each order to our clients specifications, ALL FK IRONS MACHINE PURCHASES ARE FINAL. If you have received a machine that you are unhappy with for any reason please contact us directly via phone (305)672-7600 or email orders@fkirons.com and we will work with you to troubleshoot, repair, exchange, or replace anything that is making you unhappy with your purchase.